Refund Policy

At HGHOBSERVER, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not entirely happy with your purchase, we are here to help.

Refund Eligibility

To be eligible for a refund, please ensure that:

• The item was purchased in the last 30 days.
• The item is in its original packaging and condition.
• You have the receipt or proof of purchase.

Non-eligible Items

The following items are not eligible for a refund:

• Items purchased on sale or with a discount.
• Items that have been used or damaged after delivery.
• Perishable goods and personalized products.

Return Process

To initiate a return, please contact our support team at [email protected]. Provide your order number and reason for return. Once your return is approved, you will receive a confirmation email with instructions on how to return your item.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original payment method within 10 business days.

Contact Us

If you have any questions about our refund policy, please contact us at [email protected].